HOSPITALITY TECHNOLOGY BUILT FOR
THEATRES
Boost sales with a reliable and scalable system designed for all theatres. Capture more revenue during pre-show and interval rushes with seamless ordering that maximises secondary spend.
Trusted by:
Effortless Tech Designed for Theatre Operations
Our EPoS and Self-Service Kiosk solutions are tailored to meet the unique needs of theaters, offering specialised software for managing interval ordering, ticketing integrations, and handheld mobile POS for roaming concession and merchandise sales.
We integrate with leading ticketing platforms like Spektrix, Ticketsolve and Tessitura, along with audience engagement tools such as VisitOne & CrowdEngage, to provide venues with a comprehensive view of customer behaviour across both ticketing and F&B spend.
Essential Features to Enhance Theatre Service and Sales
- Boost revenue and increase secondary-spend with Mobile Order & Pay.
- Speed up service with interval and pre-show ordering.
- Streamline food & beverage sales effortlessly.
- Improve visitor experience with ticketing and audience engagement integrations.
- Gather insights and harness powerful data with multi-department reporting.
- Efficient self-serve tech that keeps queues short and service fast.
Benefits for Theatre Operators
Run your venue with ease
Manage everything from reporting to operations in one place.
Seamless integration
Connect ticketing, memberships, scheduling, finance, and more.
Boost revenue
Drive sales with promotions, upselling, mobile sales and interval ordering.
Make smarter decisions
Get real-time insights on sales, customers, and inventory.
Grow with confidence
Easily scale as your theatre expands, hassle-free.
Streamline Service
Improve efficiency with handheld PoS devices and self-serve kiosks.
A Smoother Experience for Every Guest
Less waiting, more enjoyment
Skip the queues with self-serve kiosks and mobile ordering.
Fast, seamless service
Make their time count with interval ordering, mobile sales and self-serve kiosks.
Personalised experience
Offer tailored promotions and exclusive member perks.
Stress-free journey
From ticket purchase to interval drinks, everything flows effortlessly.
Build Your Ideal Tech Stack
Our EPoS ecosystem includes a range of complementary products that can be utilised to build a tailor-made and future-proofed solution that will ensure your business thrives.
We’d love to chat
If you have more questions about our innovative self-serve solutions and how you can implement this technology into your operation then we’re here to help.
Theatre FAQ's
Can your system handle interval pre-orders and manage collection points efficiently?
Yes — pointOne’s theatre EPOS system is designed to support pre-show and interval ordering across multiple channels. Guests can place orders in advance using your self-service kiosks, Mobile Order & Pay app, or through staff using mobile POS devices.
Orders can be linked to specific collection points or bars for timed pickup, helping you reduce queue times, ease pressure on staff, and maximise secondary spend during peak service windows.
Can pointOne connect different parts of our theatre — like cafés, bars, and ticketing?
Yes — our connected hospitality tech for theatres brings every part of your venue into one central system. From food and beverage to ticketing, memberships, and audience engagement, all departments work seamlessly together. With built-in ticketing integrations and real-time reporting, you can deliver a seamless customer experience and consistent service across the venue.
Is mobile POS supported for roaming service inside the venue?
Yes — our mobile POS solution is ideal for roaming service throughout the theatre. Staff can take orders and payments on the go — whether serving drinks during intervals, selling programmes in the foyer, or handling merchandise orders.
Fully integrated with your theatre EPOS setup, all-in-one handheld POS links to your central system in real time to keep service fast and efficient, streamlining operations, and helping theatres boost revenue while enhancing the overall guest experience.
How does pointOne support multi-site theatre operations?
Built with multi-site operators in mind, pointOne gives you full control across multiple venues, departments, or service zones. You can manage everything through one centralised platform — from ticketing and interval ordering to food, drink, and merchandise sales. Easily roll out updates across all locations and access real-time, centralised reporting on sales, stock, and performance — giving theatre operators full control and consistency across their entire venue.
Can we run pop-up bars or satellite kiosks during busy shows or events?
Yes — our EPOS system supports handheld POS and flexible kiosk setups for pop-up bars and satellite sales points. Whether you’re managing interval peaks, fundraising galas, or seasonal performances, these mobile setups help boost secondary spend and keep service flowing. All sales sync automatically with your central system for unified reporting.
What happens if Wi-Fi or connectivity goes down mid-service?
We use a hybrid approach to cloud data storage, allowing your theatre to continue service even without a live internet connection. Orders and payments can still be processed during connectivity issues, and all data will sync automatically once the network is restored — ensuring no disruption to service or reporting.